Privacy Policy

MeridianX ("MeridianX," "we," "us," or "our") is an IT and ecommerce services company registered in the State of Missouri, operating at 117 S Lexington St, Ste 100, Harrisonville, MO 64701-2444. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage our services.

1. Information We Collect

We collect information in the following ways:

Information you provide directly: When you submit our contact form, request a quote, or otherwise communicate with us, we collect your name, email address, phone number, company name, and any project details you share.
Automatically collected information: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and referring website, through standard web server logs and analytics tools.
Information from service engagements: If you become a client, we may collect additional business information necessary to deliver the contracted services, such as billing details, account credentials for platforms we are asked to configure, and business documentation relevant to the project.

2. How We Use Information

We use the information we collect to:

Respond to inquiries and provide quotes for services
Deliver, manage, and support the services you have engaged us for
Communicate with you about your project, invoices, or account
Improve our website, services, and customer experience
Comply with legal, tax, and regulatory obligations
Detect, investigate, and prevent fraudulent or unauthorized activity

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand site usage, and improve performance. You can control or disable cookies through your browser settings; doing so may affect certain site functionality.

4. Third Party Services

We use trusted third party service providers to operate our website and business, including form processing services (to route contact form submissions), website hosting providers, and payment processors such as Stripe when applicable. These providers process information on our behalf and are contractually obligated to protect it in accordance with applicable law.

We share information only in the following circumstances:

With service providers who perform functions on our behalf (e.g., hosting, form processing, payment processing)
To comply with a legal obligation, subpoena, or governmental request
To protect the rights, property, or safety of MeridianX, our clients, or others
In connection with a business transfer, such as a merger, acquisition, or sale of assets
With your consent, or at your direction

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide services, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

8. Your Rights & Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

9. Children's Privacy

Our website and services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out through our contact form, call us at +1 (406) 417-2944, or write to us at:

MeridianX
117 S Lexington St, Ste 100
Harrisonville, MO 64701-2444

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